Training Services

Skills Audits

Most of us have, at sometime in our lives, been somewhere in a job where we knew we could do someone else's job better than they could.

Employers miss a great wealth of potential talent and creativity where they restrict responsibility to the 'job' done. Do you know exactly what your people can do? Are they fulfilling their potential in the interests of the business and themselves?

One company struggling to fill a key IT position found, on conducting their skills audit, that a highly qualified and experienced computer software engineer was working on their own production line. He'd taken the first job on offer at the Job Centre after being made redundant.

The 'quick-fix' answer to a performance problem is often to recruit new people or organise a training course. However, although it is very easy to pick a course from a programme, it's not always so easy to see an immediate improvement in skill or behaviour. Before you spend any money on a recruitment campaign or a programme of training, find out what you already have 'in stock'.

Training Needs Analysis

Determining the skills gap between employee capability and business need across all disciplines, but with a special interest in administration, engineering and customer service and an emphasis on business success.

Our approach to Training Needs Analysis is to look firstly at the business needs and to compare those needs with the supply of talent immediately available. Often a little re-organisation is all that is required and the frustrating, employee centred and time-consuming interview process usually associated with training needs analysis is kept to a minimum.

Personnel Training

All employers have legal obligations to fulfil towards their employees. When employers don't know how to deal with difficult employee situations, problems can arise.

We offer a range of training options for business owners and managers to develop skills in people management and knowledge of their rights as an employer, including our one-to one-coaching, 2 hour (bite-size) sessions, one and two day courses, delivered on your premises, at a time to suit you, including twilight and weekend sessions where shifts make it difficult to attend day time courses.

Our range of training options include:

•  Appraisal

•  Absence management

•  Discipline and grievance handling

•  Developing equality and managing diversity

•  Risk assessment

•  Recruitment, selection and retention

•  Interviewing

•  Stress management

•  Team building

•  Outplacement